Sign In & ID Verification
- Q. Can i sign up by setting an ID and password?
- Q. Is there any age limit when signing up for membership and sending money ?
- Q. I have not received the verification email.
- Q. I cannot create my account password.
- Q. I don't remember the method i signed up before.
- Q. Can i remit to overseas without signing up for the membership?
Transfer request & tracking
- Q. Can i remit to the Korean bank account ONLY?
- Q. Can i send money to my bank account?
- Q. What recipient information is necessary for remittance ?
- Q. What recipient information is required for remittance?
- Q. Tell me how to apply for remittance.
- Q. How much is the remittance fee?
Beneficiary
- Q. Why is a real name authentication required?
- Q. How do i authenticate the real name of a recipient ?
- Q. Is recipient authentication required every time i apply for remittance ?
- Q. Is it Ok to receive money as a non Korean(Foreigner)?
- Q. What happens if recipient is unable to authenticate the real name ?
- Q. How quickly should the beneficiary authentication be done ?